Frequently asked questions about the Home Upgrade Grant

The grant provides funding for a range of energy efficiency measures to improve your home's comfort and sustainability. Please note that the availability of each upgrade is dependent on the results of a survey.

The upgrades that may be funded under the programme include the following:

• Solid Wall Insulation

• Cavity Wall Insulation

• Loft Insulation

• Room-in-Roof Insulation

• Air Source Heat Pump (ASHP)

• Solar PV Panels

• High Heat Retention Storage Heaters

• Heating Controls

Any other home upgrades cannot be installed via the Home Upgrade Grant.

The following upgrades are not provided under the grant:

• Underfloor insulation

• Double glazing windows

• Ground Source Heat Pump

• Gas boiler

• Electric boiler

• Warm Air Units

• Energy Saving Lightbulbs

• Draught proofing

• Wind turbines

• Insulating tanks, pipes and radiators

• Solar batteries

Boilers and hot water tanks are not available via the grant. However, you may be eligible for an Air Source Heat Pump or High Heat Retention Storage Heaters through the grant.

You may qualify for the funding if the following statements apply:

Your home must have/be:

· An EPC rating of D, E, F or G or No EPC* (you can check your home’s EPC rating here)

· Your tenure is either Privately Rented or Owner Occupied

· Your homes main heating system is not fuelled by mains gas

And

You have a total gross** household annual income of £36,000 or less (before Tax, NI, housing costs/bills)

Or:

You have a total household annual income of £20,000 or less after housing costs (mortgage/rent and council tax)

Or:

You receive a means-tested benefit (as listed in the question below)

​​Or:

Your home is within an LSOA (Lower Super Output Area) 1-3 postcode area. We will verify this for you once you have made your application)

To find out more about our eligibility criteria please visit our eligibility FAQ page here.

*Please note that even if you don't currently have an EPC rating or have an expired EPC rating between D and G, you may still qualify for the programme. However, we will need to conduct an EPC assessment before any work can begin.​

** Total gross annual household income will be income from each household member aged 18+ before any tax and national insurance deductions have been made.

The following means-tested benefits are eligible for the programme:

• Child Tax Credits (CTC)

• Housing Benefit

• Income based Jobseekers allowance (JSA)

• Income related Employment & Support Allowance (ESA)

• Income Support (IS)

• Pension Credit Guarantee Credit

• Working Tax Credit (WTC)

• Pension Credit Savings Credit

• Universal Credit (UC)

To find out more about our eligibility criteria please visit our eligibility FAQ page here.